Dog tags: lifetime warranty. We're family forever.

Our 4 mm bone tags are built to last a really long time. If everyday wear ever gets the better of one, we'll make it right, for as long as you have it.

What's covered

• Lettering that becomes hard to read through normal wear. We'll restamp your tag or send you a replacement.
• Defects in the tag's metal, stamping or engraving.
• Split rings. Every tag comes with four split rings (8, 10, 15 and 20 mm). If one wears out or bends, we'll replace it.
• Shipping is on us for any wear-and-tear or defect claim.
• Any owner. The warranty stays with the tag, not the original order.

What's not covered

• Lost or stolen tags.
• Changes to the details on the tag, such as a new phone number. Just order a new tag.

How to make a claim

1. Contact us and tell us what's wrong.
2. Send a clear photo of the tag (and the ring, if that's the issue).
3. We'll let you know whether we'll restamp it or send a replacement, and we'll cover the shipping.

Dog collars: 2-year warranty

Your collar is backed by a 2-year warranty, ensuring dependable durability and peace of mind for you and your pup.

Learn more

• Are thick dog tags better than thin ones? Why we make ours 4 mm.
• Brass vs. stainless steel dog tags
• How to choose a dog tag size

Rest easy knowing your purchase is protected, and our support team is always just a message away.

Please fill out the contact information to register your 2 year warranty down below.