Shipping policy

Free US shipping on every order

Every order to a US address ships free by USPS, with tracking. No minimum.

When your order ships

Each tag is hand stamped and checked before it leaves us, so orders usually ship within 1–2 business days. After a holiday or a busy launch it can take a day or two longer, and we'll let you know if it does.

Spot a typo in your dog's name or your phone number? Reply to your order confirmation within 12 hours and we'll fix it before stamping.

Delivery times

• United States: usually 3–4 business days after shipping (USPS).
• International: we ship to selected countries by USPS. The rate and delivery estimate are shown at checkout before you pay. Customs can add time.

Duties and taxes on international orders

Import duties, taxes and brokerage fees are not included in our prices or shipping cost. Any charges due on delivery are the buyer's responsibility; your local customs office can tell you what to expect.

Tracking and questions

You'll get a shipping email with your tracking link as soon as your order is on its way. Questions? Email admin@waggy.life and we'll help.